Payment, Delivery and Returns
Payment
I gladly accept PayPal payments. After you place an order, you get a PayPal invoice from my assistant within 24 hours.
Delivery
I gladly ship worldwide (USA, Europe, Canada - YES!). However, there are certain countries to which I am unable to ship orders due to restrictions imposed by postal operators or customs regulations:
Sweden
Germany
Poland
Finland
Estonia
Latvia
Australia
Peru
and some others.
Important update: For customers from these countries, I offer delivery through intermediary hubs. The service costs $50 per parcel (2–3 spindles maximum per shipment).
International Worldwide Shipping with Tracking Number
I offer 2 options for shipping:
Processing time
Usually it takes 1-2 business days for me to pack and ship your order, but it may vary during official holidays.
Estimated shipping time
I ship from the North‑West of Russia. Typically, delivery to North America and Europe takes 3–4 weeks.
I’ll do my best to meet these estimated timelines, but I cannot guarantee them. If your order hasn’t arrived within 50 days, please contact me.
Also, please let me know if you haven’t received a tracking number with a link to track your package.
I gladly accept PayPal payments. After you place an order, you get a PayPal invoice from my assistant within 24 hours.
Delivery
I gladly ship worldwide (USA, Europe, Canada - YES!). However, there are certain countries to which I am unable to ship orders due to restrictions imposed by postal operators or customs regulations:
Sweden
Germany
Poland
Finland
Estonia
Latvia
Australia
Peru
and some others.
Important update: For customers from these countries, I offer delivery through intermediary hubs. The service costs $50 per parcel (2–3 spindles maximum per shipment).
International Worldwide Shipping with Tracking Number
I offer 2 options for shipping:
- Standard: with tracking number, no insurance if it's lost or damaged. It will be delivered to your doorstep or post box.
- Priority: with tracking number and insurance in case it's lost or damaged. It will be delivered personally with a signature confirmation.
Processing time
Usually it takes 1-2 business days for me to pack and ship your order, but it may vary during official holidays.
Estimated shipping time
I ship from the North‑West of Russia. Typically, delivery to North America and Europe takes 3–4 weeks.
I’ll do my best to meet these estimated timelines, but I cannot guarantee them. If your order hasn’t arrived within 50 days, please contact me.
Also, please let me know if you haven’t received a tracking number with a link to track your package.